Privacy policy
At Club Courtside, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our sports facility or website. Please read this policy carefully. If you do not agree with the terms, please refrain from using our services.
Information We Collect
We may collect personal information when you interact with our facility or website, including:
- Personal Details: Name, contact information (email, phone number, address), date of birth.
- Payment Information: Credit/debit card details for bookings and memberships.
- Usage Data: Activity participation, preferences, and feedback.
- Health Information: Medical information for participation in specific activities like yoga or swimming, where required.
- Technical Data: IP addresses, browser type, and other data collected via cookies and analytics tools.
How We Use Your Information
We use the information we collect for:
- Facility management and booking processes.
- Enhancing customer experience.
- Communicating promotions, events, and updates.
- Security and fraud prevention.
- Meeting legal or regulatory obligations.
Information Sharing
We do not sell your information. However, we may share your data with:
- Service providers assisting us in operations (e.g., payment processing, IT support).
- Legal authorities if required by law.
- Marketing partners with your explicit consent
Data Security
We implement security measures to protect your data, including encryption, secure servers, and access control. However, no system can guarantee absolute security.
Your Rights
You have the right to:
- Access, correct, or delete your personal information.
- Opt-out of marketing communications.
- File a complaint regarding data use.
To exercise your rights, contact us at +91 90390 30592
Updates to this Policy
We may update this policy periodically. Changes will be communicated via our website.
Contact Us
For questions about this policy, please reach out to:
- Email: info@clubcourtside.com
- Phone: +91 90390 30592
- Address: Club Courtside, Raipur